February 9th, 2017 by admin
We've all had that experience wasting time waiting on hold. Stuck at our desk with the phone in our hand, unable to get any real work done while we wait. Let us introduce you to an alternative that we offer with our partners NEC - the Multiline Client Mobile (MLC) solution. Not only does it come with lots of useful features and unified communication to centralize your communication tools, but it can also save you all of that wasted time. While staying on the line, you can switch to our mobile device and walk around the office, maybe to get a coffee or check on the front office. If you need to get back to work, switch the call from your mobile or desk phone to a wired or bluetooth headset, whichever better suits your way of working. Your calls run over your wireless or VPN connection, seamlessly transferring without losing your place on hold. When you're finally released from on-hold, take the call over the PC application and your headset, enjoying crystal clear audio.
If you're not in the office, but need to take calls for work, no worries! MLC can be used from your own smartphone or tablet, Android or Apple iOS. Total Technology can get you set up with MLC's smartphone app, so you're up and running in no time. We can set up your system to use one extension and even the same ringtone for each device. Ultimately, it's all about what makes you more productive. Whether working from home, your desk, or wherever you need to be - talk to us at Total Technology Management about what you need to be mobile and productive.
Posted in: Solutions