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Making Mobile People More Productive and Productive People More Mobile.
Modern business is non-stop action. Not only must information flow throughout the
organization, but so must certain key individuals. The days of "9-to-5 behind the
desk" are over. Resources today -- both human and technological -- must be free,
fast and flexible. These are the code words for mobile business. And the power of
untethered communications is a huge part of that story. Through innovative engineering
and design, NEC's Integrated Wireless Solution makes it possible for all of its
PBX platforms, as well as other PBXs and Centrex-based systems, to incorporate an
in-building wireless system that is specifically scaled to customer needs.
Highly mobile personnel rely on mobility for productivity, but no one can afford
to consistently miss phone calls and still conduct business properly. A wireless
phone system would seem the ideal solution, but there is one major consideration:
full system integration. Mobile personnel not only need to make and receive phone
calls on the go, but they must also stay in touch with all communications happening
in the office (e.g., urgent emails) and perform key telecommunications functions.
They must be able to circulate freely throughout the campus or facility but still
be in touch with system features, like voice mail, call forwarding and conferencing,
as well as basic CTI (computer telephony integration) functionality. In other words,
a wireless system that isn't integrated delivers only half the punch.
The problem is, highly mobile personnel don't always just reside in large, resource-rich
organizations. The smallest companies also have groups of super-mobile employees.
So, a system must meet both these needs -- price and functionality.
Enabling staff members to be mobile provides numerous benefits for the organization.
Productivity increases because employees are always available for immediate and
direct communications while simultaneously being free to work away from their desks
without fear of missing critical calls. Customer service can be enhanced by shortening
hold times for customers calling for mobile employees with customers no longer having
to wait until the appropriate person can be located. In sales organizations, missed
calls are missed opportunities, and enabling mobility increases the opportunities
for success for each sales representative.
Wireless Products
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